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Latest Updates
Monday, September 1, 2014
Posted by Divya T. on 29 August 2014 03:14 PM

Labour Day

Kindly note, that our office will be closed on Monday, September 1, 2014 for Labour Day. Normal office hours will resume on Tuesday, September 2, 2014 at 9:00am EST.

We wish you a safe and happy long weekend!

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Service Updates (August 7, 2014)
Posted by Divya T. on 25 August 2014 10:29 AM

Website Designer 2.0 - IE8 no longer supported

To continue to deliver the best and safest website experience, the ClubRunner system takes advantage of the newest updates and advances in browser technology. As a result, Internet Explorer 8 is no longer supported by Website Designer 2.0.

Website Designer 3.0 - New CAPTCHA

Based on the feedback received, we've updated the CAPTCHA used within our system to make it easier to read. The CAPTCHA has replaced the previous version on several pages already and will continue to be added to the remaining signup pages.

Email Communication 3.0 - Display sequence update

Within the Email Communications screen, you now have the option to display your emails in ascending or descending order for the emails saved as draft, those that are scheduled to be sent or those that have already been sent.

Dues and Billing Module - New currency added

Thai currency (Baht) has been added to the growing list of supported currencies within the Dues and Billing module.

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Service Updates (July 24, 2014)
Posted by Divya T. on 25 August 2014 10:19 AM

Volunteer Module 3.0 - Ability to link Signup lists to events, without having registrations enabled

Events no longer require the member/public registrations setting to be enabled in order for the signup lists to display on the Event Details page. This means that you can recruit volunteers without opening your event up for registration.

Volunteer Module 3.0 - Updates made to the logic behind the Notifications Settings page

Based on the feedback received from our Early Access Participants, the following updates have been made to the Notification Settings page, when sending emails to volunteers for the booking or cancellations to the signup lists:

  • Help text has been added directly on the webpage
  • Checkboxes have been added to enable email confirmation for bookings/cancellations
    • If the checkbox is selected, the system will use the default email template unless prompted by the event chair to use a custom email template
    • If the checkbox is not selected, email confirmations are not sent out

Volunteer Module 3.0 - Volunteer limits introduced

To help manage the volunteer signup lists, we've added the following limits to the number of groups, tasks and volunteers per task:

  • Maximum of 12 active signup lists at one time
  • Maximum of 10 groups per signup list
  • Maximum of 10 tasks per group
  • Maximum of 10 booked volunteers per task

Email Communication 3.0 - Updated behaviour for email communication sent to recipients sharing the same email address

Where emails and bulletins are sent to multiple individuals sharing an email address, the system will only send one copy of the email/bulletin out.

Email Communications 3.0 - Visual updates made to the Email Stats page

We've rolled out visual enhancements to the Email Stats page to give the page a fresher look and make the statistics easier to read. Hover-over popups have also been added to provide definitions for the text on the page.

Email Communications 2.0 - Updates to 'Compose New Emails'

For those that are still using the older version of the Email Message Center, you will now be directed to the newer Email System when you compose new emails. Past emails sent from the older version can still be viewed.

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Session Timeouts [Update: August 18th, 2014 - 8:45 am]
Posted by Jason D. on 17 August 2014 08:32 PM

Please note that there was an unplanned system outage on Sunday, August 17th which caused intermittent issues with session timeouts between 7:00pm and 11:47pm Eastern Standard Time and between 5:15am and 8:30am Eastern Standard Time on Monday, August 18th.  All websites should now be fully operational. We are continuing to work with our hosting provider to prevent a similar situation from occurring.  Thank you for your patience and understanding.

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Monday August 4, 2014 - Civic Holiday
Posted by Divya T. on 01 August 2014 02:05 PM

Kindly note, that our office will be closed on Monday, August 4, 2014 for Civic Day. Normal office hours will resume on Tuesday, August 5, 2014 at 9:00am EST.

We wish everyone a safe and happy long weekend!

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