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Long Weekend - Office Closed for Victoria Day May 22nd
Posted by Jeffrey L. on 21 May 2017 07:50 AM

Please note, that our offices will be closed on Monday, May 22nd for Victoria Day. Normal office hours will resume on Tuesday, May 23, 2017 at 9:00am EST.

For assistance, please continue to use our help resources to access FAQ's, on-demand tutorials and help guides:

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Staff Meeting (May 17, 2017)
Posted by Divya T. on 17 May 2017 11:01 AM

Please note that due to our all-staff meeting today, May 17, phone support will be unavailable between 11:15am and 12:15pm EST. We ask that you please leave our team a message during that time or try your call again later.

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Please note that our hours of operation have been slightly modified for Thursday, May 4th 2017 for a Staff Appreciation Event.

Our phone support will be unavailable between 9:00am and 1:30pm EST. We ask that you leave our team a message during that time or email us with your questions.

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April 14, 2017 - Good Friday
Posted by Divya T. on 13 April 2017 04:24 PM

Please note that our office will be closed on Friday, April 14, 2017 for Good Friday.

We will re-open on Monday, April 17, 2017 at 9:00am EST. We wish everyone a safe and happy long weekend!

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ClubRunner Email Delay [UPDATE]
Posted by Zach W. (Support) on 11 April 2017 02:11 PM

UPDATE [April 11 2017 - 4:55pm] The volume of emails for the ClubRunner mail system has returned to normal. If you continue to have any delays with your email being delivered, please contact the support team.

[April 11 2017 - 2:15pm]
ClubRunner’s email system is currently processing a larger than normal volume of emails. Emails are being queued to be delivered however due to the high traffic, there is a moderate delay from when the email is sent to when it is received.

There is no need to resend your emails if they have not yet been delivered.

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