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Knowledgebase : Service Updates and Known Issues
We are constantly working on improving the ClubRunner service thanks to feedback from ClubRunner Champions, like yourself. It is our goal to try and incorporate as many suggestions and feature requests as we can from our customer wishlist. Here, will fi...
Perfection is a process. Our developers work constantly to improve the functionality and usability of our product. We rely in large part on input from you, our customer, to identify areas of improvement. The following items are known issues as of APRIL...
NEW FEATURES AND IMPROVEMENTS V3.2014.02.06 * Website Designer Version 3.0 - Interactive Tour now available for ClubRunner users. * Website Version 3.0 - Social Media Share toolbar now available for Story details, Event details, Speaker details, N...
NEW FEATURES AND IMPROVEMENTS V3.2014.02.20 * ClubRunner Version 3.0 - New Email System available. * ClubRunner Version 3.0 - Links for Download Files and Private Documents available from the New Email System. * ClubRunner Version 3.0 - Email Com...
NEW FEATURES AND IMPROVEMENTS V3.2014.03.06 * ClubRunner Version 3.0 - Now available for all Non-Rotary clubs * ClubRunner Version 3.0 - Create new story from existing story option now available * ClubRunner Version 3.0 - Display/Hide Social...
NEW FEATURES AND IMPROVEMENTS V3.2014.03.20 * ClubRunner Version 2.0 - Two new search criteria added to Search Member eDirectory (Club version only) * ClubRunner Version 3.0 - Ability to hide/display club motto on the Club Information Widget *...
NEW FEATURES AND IMPROVEMENTS V3.2014.04.03 * ClubRunner Verison 3.0 - Format Title Option Available for Stories * ClubRunner Version 3.0 - New RI Logos and graphics available in Image Library list. * Website Content Version 3.0 - New icons fo...
NEW FEATURES AND IMPROVEMENTS  V3.2014.04.17 * Website Designer 3.0 - Ability to set default subpage in Site Pages. * Website Designer 3.0 - Ability to specify sections inside Home Page where sponsors are to appear. * Website Designer 3.0 - User...
NEW FEATURES AND IMPROVEMENTS V3.2014.05.01 * Email Message Center 3.0: Ability to set an email template as the default option. * Email Message Center 3.0: New confirmation message displaying number of recipients prior to sending emails. * Ema...
New Features and Improvements v3.2014.05.15 * Website Designer 3.0 - Ability to display a select number of speakers, within the time threshold specified. * Website Designer 3.0 - Enhancements to the Online Registration widget display inside the even...
New Features and Improvements V3.2014.05.29 * Website Designer 3.0 - Character count added to Simplified CKEditor editor section for Story, Custom Page and Site Page titles. * Website Designer 3.0 - Linking to Built-in pages updated for Club version...
New Features and Improvements V3.2014.06.12 * Website Designer 2.0 - Spell Checker has been turned on by default on all V2 CK Editors during this release. * Website Designer 3.0 - Ability to enable/disable the one column home page view when opened o...
New Features and Improvements V3.2014.06.26 * Website Designer 3.0 - Visual improvments for District Organization Chart and Club Info pages applied during this release. * Website Designer 3.0 - The page "Map of Clubs" in District version has been up...
New Features and Improvements V3.2014.07.10 * MyEventRunner - Users now have the ability to issue an online refund for the original online payment transaction on MER events. * Online Payment - Ability to use Beanstream's advance security settings on...
New Features and Improvements V3.2014.07.24 * Volunteer Module 3.0 - Ability to link Signup lists to events without registrations enabled is now available! * Volunteer Module 3.0 - Updates made to logic behind Notification Settings page * Voluntee...
New Features and Improvements V3.2014.08.07 * Website Designer 2.0 - Internet Explorer 8 no longer supported for use with Website Designer 2.0. * Website Designer 3.0 - Introducing a new and improved simplified captcha. * Email Communication 3.0 -...
NEW FEATURES AND IMPROVEMENTS V3.2014.08.21 * eBulletin 3.0 - Bookings from signup lists will now be included under "My Commitments" section in Club bulletins. EBULLETIN 3.0 - VOLUNTEER COMMITMENTS WILL NOW DISPLAY UNDER THE 'MY COMMITMENTS' SECTION ...
New Features and Improvements V3.2014.09.04 * Website Designer 3.0: Ability to show/hide Website Sponsors from the Events List page * Email Communication 3.0: For clubs on Version 3.0, the Email Message Center (version 2) has been officially retired...
New Features and Improvements V3.2014.09.18 * Website Designer 3.0: Updates made to Unsubscribe option on all unsubscribe pages * eBulletin 3.0: Subject line for templates is no longer required * Dues and Billing: Sequence of items entered in invo...
New Features and Improvements V3.2014.10.02 * Introducing the Volunteers module 3.0! Two versions have been made available: Basic and Enhanced version. * Meeting Responsibilities (Duty Roster) is now available in Version 3.0. * Ability to add/upd...
New Features and Improvements V3.2014.10.16 * Website Designer 3.0 - Ability to add extra class using class codes in CSS Stylesheet * Website Designer 3.0 - New Website Contact option added for Contact forms for Districts * ClubRunner 3.0 - Option...
New Features and Improvements V3.2014.10.30 * Website Designer 3.0 - Ability to customize Birthdays & Anniversaries widget with borders * Volunteers 3.0 - New mail-merge fields added * Website and Bulletin Designer 3.0 - Updates made to RSS settin...
New Features and Improvements V3.2014.11.13 * Website Designer 3.0: Live Preview button added to the website banner and footer designer * ClubRunner 3.0: Introducing Email Statistics! Track email deliverability, open rates and even view which emails...
New Features and Improvements V3.2014.11.27 VOLUNTEERS 3.0 - GREATLY IMPROVED THE READABILITY OF THE SIGN-UP LIST GRID IN EMAILS As part of the new Volunteers 3.0 module, volunteer chairs and site admininstrators have the ability to send task invitati...
New Features and Improvements V3.2014.12.22 CLUBRUNNER 3.0 PHOTO ALBUMS - ADDED ABILITY TO EDIT DATE ADDED FIELD Among various enhancements made to the usability of the Photo Albums feature, you can now edit the Date Field when you create a new album....
New Features and Improvements V3.2015.01.08 Attendance 3.0 Beta - Data Migration Now Available Clubs beta-testing the Attendance 3.0 module now have the option to migrate existing attendance data from previous versions of the module. You can migrate all...
New Features and Improvements V3.2015.01.22 ATTENDANCE 3.0 BETA – NEW PRINT MEMBER LIST FILTERS Clubs beta-testing the Attendance 3.0 module are now able to customize printed member lists, thanks to new filters. The Print Member List feature now allows...
New Features and Improvements V3.2015.02.05 WEBSITE 3.0 – FASTER PUBLISHING We've made significant improvements to our rendering service. This will result speedier publishing for you when making changes to your website. WEBSITE 3.0 – HOMEPAGE STORY WID...
New Features and Improvements V3.2015.02.19 ATTENDANCE 3.0 – MULTIPLE BANKED MAKEUPS In response to user requests, we have introduced the Add Multiple Banked Makeups feature to the Attendance module. From the Makeups screen you can enter a single make...
New Features and Improvements V3.2015.03.05 BULLETIN 3.0 – NEW THEME ADDED We have expanded the selection of bulletin themes with the new PLAIN theme. Bulletin themes reflect your preferred style, and allow you to customize the colours, fonts and over...
New Features and Improvements V3.2015.04.02 VOLUNTEERS 3.0 – NON-MEMBER NOTIFICATIONS Two new non-member notification settings have been to the default email templates - sign-up confirmation and sign-up cancellation. The new non-member email templates...
New Features and Improvements v3.2015.04.16 ATTENDANCE 3.0 BETA – NOW OPEN TO ALL MEMBERS ClubRunner is pleased to announced that our Attendance 3.0 module Beta is now open to all members, after six months of extensive testing by select clubs. This new...