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Nov
6
[Resolved] MemberNova Service Interruption
Posted by Zach W. (Support) on 06 November 2017 03:11 PM
[5:00pm] The service interruption has been resolved by Microsoft engineers. All MemberNova websites should be operating normally at this time.

For any questions or concerns, please contact help@membernova.com. At this time Microsoft is investigating the root cause of this service interruption.


[2:45pm]
 MemberNova is currently experiencing a service interruption. 

Our Engineers are working with Microsoft Azure to resolve this issue as soon as possible.

We will post another update as soon as we receive more information.
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Oct
31
Staff Meeting (Oct 31, 2017)
Posted by Divya T. on 31 October 2017 01:51 PM

Please note that due to our all-staff meeting today, October 31, 2017, phone support will be unavailable between 2:30pm to 3:45pm EDT. We ask that you please leave our team a message during that time or try your call again later.


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Oct
6
Happy Canadian Thanksgiving!
Posted by Divya T. on 06 October 2017 09:12 AM

Please note that we will be closed on Monday, October 9th for Canadian Thanksgiving. We will reopen on Tuesday, October 10th at 9:00am EDT.

Here's wishing all our fellow Canadians a Happy Thanksgiving! Have a safe and great long weekend!


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Sep
25
[Resolved] MyDomainRunner Service Email Outage
Posted by Zach W. (Support) on 25 September 2017 03:15 PM
Please note that due to technical difficulties on MyDomainRunner's end, email forwarding services may be interrupted. This only affects customers with domains managed by us, who opted to activate this feature.

We are tracking the progress and will post an update once the service has been restored.

[25 September 2017 5:00pm] This issue has been resolved, please contact our support team should you have any questions.
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Sep
1
Labour Day Weekend
Posted by Jeffrey L. on 01 September 2017 07:06 AM

Kindly note, that our offices will be closed on Monday, September 4, 2017 for Labour Day. Normal office hours will resume on Tuesday, September 5, 2017 at 9:00AM  EDT.


We wish you a safe and happy long weekend!



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