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22
[RESOLVED] Service Outage – Website & Bulletin functionality
Posted by Zach W. (Support) on 22 June 2017 12:43 PM

[June 27, 2017, 12:00 pm] - This issue is now resolved. The changes made on the morning of June 26th have fully corrected the issue, and we have been monitoring for the last 24 hours to ensure no new issues occurred. If for any reason you continue to have issues with ClubRunner, please contact the support team support@clubrunner.ca.

[June 26, 2017, 5:00 pm] - 
Additional updates have been made to help resolve this issue as of this morning. We are no longer seeing errors being reported on this issue, and are continuing to monitor the situation. Should you continue to encounter technical difficulties or error messages, please report it to our support team (along with the error ID displayed) by emailing us at support@clubrunner.ca.  

[June 23, 2017, 5:30 pm] -
Additional updates have been made to help resolve this issue. We're working with the Microsoft Azure team to continue to investigate and fully resolve the issue. Should you continue to encounter technical difficulties or error messages, please report it to our support team (along with the error ID displayed) by emailing us at support@clubrunner.ca.  

[June 22, 2017, 5:30 pm] - 
Updates were made to resolve this issue, and we're continuing to monitor. Should you continue to encounter technical difficulties or error messages, please report it to our support team (along with the error ID displayed) by emailing us at support@clubrunner.ca

[June 22, 2017 12:20 pm]

Please note that there is a technical issue impacting the ability to access parts of the Website Designer and Bulletin. We are investigating this and will post an update as soon as we have more information.

We apologize for the inconvenience and thank you for your patience while we work towards a resolution.